We are not responsible for the privacy of any information you reveal or post in any public forum e.
You may browse certain pages of the Site without registering with us first. If you do so, we will not process your Personal Information, but may use your non-personal information as set out below.
To access Our Games as defined in our terms and conditions and certain other services available on the Site from time to time you will need to register with us.
To process your registration, and provide such services to you, we will need from time to time to obtain Personal Information from you which may include your name, postal address, e-mail address, telephone number, credit card number and expiry date or bank account details.
We use Non-Personal Information to help us understand who uses the Site and to improve and market the Site. Cookies Cookies are small pieces of data that sit on your computer that remember what you enter while you're browsing a website.
Certain of the services provided or accessible through our Site, the gaming and payment processing services, may be regulated by one or more government authorities.
As such, your personal information may be recorded and passed to the relevant authorities. In addition, we may pass your Personal Information to any relevant police or other investigatory agency where we in our reasonable discretion consider that we are required to comply with a request from such agency.
We may conduct credit searches on you, verify your bank details and share information with other providers of similar services to those available on the Site in the interests of ensuring the security and integrity of the Games.
We may also use Non-personal Information for the purposes of monitoring Site usage in order to help us develop our Site and the services and for these purposes we may provide non-personal Information to third parties.
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information.
You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.
All information provided by you will be treated securely and strictly in accordance with the Data Protection Act Your choices regarding your Personal Information From time to time we may provide information that we have gathered about you to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide.
If you do not want to be contacted for your views, please let our customer services department know. Please be informed that all calls are recorded for quality and training purposes.
We and our affiliated companies may also wish to provide you with information about special features or offers on the Site or any other service or products which we think may be of interest to you.
If you do not want to receive this information, please let our customer services department know. Upon request, we will provide you with a summary of all Personal Information held about you which we are required by law to disclose.
Any such access request may be subject to a fee to meet our costs in providing you with details of information we hold about you.
How we protect your information We have put in place various security procedures to try to ensure that the information you have provided to us remains confidential and is protected from loss, misuse, unauthorised access, disclosure, alteration or destruction.
We also have technical measures in place so that whenever you undertake any financial transactions through Our Site including engaging in gaming , this will take place over a secure link which will encrypt the information whilst it is travelling over the Internet.
Furthermore, any communications with banking or credit providers through our Site will similarly be encrypted. Firewalls are used to block unauthorised traffic to the servers and the actual servers are in a secure location which can only be accessed by authorised personnel.
It may also be processed by staff operating outside the EEA who work for us or for one of Our suppliers. Such staff may be engaged in, amongst other things, the processing of your payment details and the provision of support services.
By submitting your Personal Information to us, you agree to this transfer, storing or processing. Updating your Personal Information If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to our customer services department.
BBs may be used for bingo games and all slot games excluding Progressive Slots , slots with the Reel Bingo and Chilli feature can be played, but the feature will not be enabled.
Prior to the customer's first deposit, slot games are limited to 20 spins per game. Customers who have not made an initial deposit will have any balance in their free Bonus Bucks account reversed after 30 days of inactivity.
Bonus Bucks are playable on bingo and slots with the BBs symbol excluding slots with progressive jackpot, Reel Bingo and Chilli feature.
No wagering conditions apply on Bonus Bucks. Only funded players can convert their BBs into real cash withdrawable with no wagering restrictions applied at a specified conversion rate provided on the site BBs can be converted through the Convert BBs to Cash tool in the Cashier section at any time when a minimum amount of convertible BBs is collected.
Different conversion rates for BBs to real cash exist for each player level. Please ensure you select the correct amount of BBs to be converted to real cash.
Management reserves the right to amend BBs to real cash conversion rates at any given time. Players found abusing the Convert BBs to Real function for personal gain will stop receiving promotional offers.
Credit checking provision When deciding whether to accept your registration, we may supply the information you have given us to authorised credit reference agencies to confirm your identity and card details.
They will check any details we disclose to them against any databases public or private to which they have access and will keep a record of that check.
You agree that we may process, use, record and disclose personal information which you provide in connection with your registration and that such personal data may be recorded by us or them.
For your protection, any communication with our Customer Relations Department may be recorded and monitored.
Withdrawals and deposits bigtopcasino. For further details on the payment options currently offered, and any charges associated click here.
Any deposits into the customer's bigtopcasino. A personalised "My Accounts" section in the application will give more detailed analysis of gaming activity.
When opening an account with a debit or credit card, customers must make sure that they use their own card. The maximum number of cards that may be registered on any individual account at any given time is three.
Your withdrawal will be refunded to the most recent deposit method used at the time of withdrawal. Where this is not possible, we will require an alternative payment method to be added to your account e.
Please note that some MasterCards do not allow refunds from gambling sites. In order to comply with banking and licensing regulations, account holders will be required to provide proof of identity before making withdrawals.
At some point in time you will be requested to send us: We reserve the right to request such documentation prior to processing a withdrawal, should circumstances dictate.
Withdrawals to UK Debit and Credit cards are also free of charge to customers we absorb these. A player can withdraw any amount available on his cash balance.
Customers will forfeit all amounts held in their Bonus Bucks BBs account when making a withdrawal.
A withdrawal is pending from the time that the customer issues an instruction to the Accounts department to make such withdrawal until the withdrawal is submitted by the close of business for that day, which can be up to 24 hours later.
The time taken to process your withdrawal is subject to any player and payout verification that is required. The customer may reverse a pending withdrawal at any time prior to such withdrawal being confirmed.
In such cases, the balance on the customers Bonus Bucks account will be refunded. We reserve the right to withhold the payment of any withdrawal to a customer in the event that any deposit made by that customer does not result in the site receiving cleared funds.
Furthermore, we reserve the right to withhold the payment of any withdrawal to a customer until such time as any deposit made by that customer has cleared and the site has received cleared funds.
Players are given the opportunity to set an initial deposit limit prior to making their first deposit into their Player Account.
Should players wish to change the deposit limits on their Player Account with us, they can do so by accessing the Cashier within the software and click on Deposit Limits then set the deposit limits there.
All withdrawal requests will be subjected to checks as laid out in our Reservation of Rights. If any sum is incorrectly credited to the customer's account, it shall be up to the customer to point out this error to us.
Otherwise, bets placed subsequently may be cancelled by us. Customers may withdraw funds from their account at any time providing all payments have been confirmed.
British Pounds are the only accepted currency at the site. Customers may be impacted by the banks currency conversion charges upon making a deposit or a withdrawal.
Any funds you deposit with the Company will be held in a bank account in the name of the Company the "Quistclose Trust Account". The Quistclose Trust Account is a separate account which only contains funds deposited by and due to players.
Please note that the Quistclose Trust Account meets the UK Gambling Commission's requirements at the medium protection level because we hold player funds separate from Company funds in this account.
This means that arrangements have been made to ensure assets in the customer accounts are distributed to customers in the event of insolvency.
For more information about the protection of customer funds please sees our regulators websites: This involves validating your age, name and address through an automated system which compares the account details you have provided against public records and databases.
In the event the automatic verification proves to be inconclusive for some reason or another, the process is repeated manually.
By doing this we ensure, amongst other things, that your future withdrawals at bigtopcasino. We therefore require you to provide us with some documentation that can be cross verified against the account details you provided.
We understand that you might feel uneasy about sending us your personal information via online channels and have therefore put together some safety guidelines which will guarantee total security of your details.
For more information, please refer to our Verification Page. Inactive accounts Customers who have not made their first deposit, and who have been inactive for one month, will have the balance on their BBs account withdrawn.
Customers who have not made a first deposit, and who have been inactive for one month, will have the balance on their real money accounts withdrawn.
Closing an account We reserve the right to close a customer's account at any time, without stating our reasons. You have the right to close your account at any time and you may indicate your desire to close your account through phone, chat or e-mail.
Such closure shall occur within 72 hours after receipt by us of your request should there be no activities in your account in those 72 hours. Players are required to re- confirm their intention to close their accounts if they access their accounts to play within the 72 hours to prevent any unwanted interruption in their game sessions.
You accept that you shall remain responsible for any activity on your account between advising us of your notification and the closure of your account by us.
We are not liable for the non-receipt of any account closure requests. Reservation of rights We reserve, at our sole discretion: In the event that we will suspect fraud or fraudulent activity on your part or any of your payments are disputed, we will have the right to withhold any pay-out or winning amounts due to you and if necessary, to lawfully collect any payments owed by you.
To make inquiries on you, including credit checks, with third party credit and financial institutions, in accordance with the information you have provided us with.
Where a manifest error, game error, mistake or system failure results in an incorrect real funds or bonus funds or loyalty points being awarded, the incorrectly awarded real funds or bonus funds or loyalty points or winnings derived from such credits shall be removed from the player account.
To reasonably withhold any pay out or winning amount until the identity of the winning person is verified to our satisfaction in order to ensure that payment of the winning amount is being made to the correct person.
For this purpose, we further reserve the right, at our sole discretion, to demand that you will provide us with a notarized ID or any equivalent certified ID according to the applicable law of your jurisdiction.
To terminate your use of the Online Bingo and block your Player Account if it considers that you are in breach of any of the terms and provisions of this Agreement or that you are otherwise acting illegally.
To offer and advertise from time to time promotions, bonuses or other special offers and each such offer will be subject to specific terms and conditions which will be valid for a limited period of time.
In connection with the specific terms of the above promotions, bonus and special offers, we further reserve the right to withhold any withdrawal amount from your account which will be in excess of your original deposit.
In addition, we reserve the right to withhold or otherwise decline or reverse any pay-out or winning amount or amend any policy in the event that we suspect that you are abusing or attempting to abuse any of the following: To transfer, assign, sublicense or pledge this Agreement, in whole or in part, to any person without notice and you will be deemed to consent to such assignment.
If you use the sums improperly credited to place bets, the Company can void i. For the avoidance of doubt it is agreed that you are bound by this Agreement if you use the the Website or the Software in any way, including, but not limited to, initiating or making a deposit through your Account or submitting your deposit details to us.
Governing law The construction, validity and performance of this agreement will be governed by the laws of Alderney. However, this shall not prevent us from bringing any action in the court of any other jurisdiction for injunctive or similar relief.
The English language version of this Agreement will prevail over any other language version issued by us. The illegality, invalidity or unenforceability of any part of this agreement will not affect the legality, validity or enforceability of the remainder Self-Imposed Deposit Limit A player is allowed to set self-imposed deposit limits from bigtopcasino.
We shall endeavour to put in place any deposit limit which a player requests from us immediately. This facility enables a player to limit the amount of money that is deposited online into the account on a hour basis.
These amounts may be reduced at any time. However, any request for increase will only be implemented after 24 hours following a prior limit being set.
Our Customer Services staff will be happy to provide any further information required. BigTopCasino has the sole discretion to agree or to refuse any request for an increase in deposit limits.
Players can either impose their own financial limits or choose to have house limits which will be the default limit assigned upon registration.
BigTopCasino may change house limits at its own discretion. For more information, please contact the Customer Service Team Reality Check Players have the option to set a game session reminder and select a frequency at which the reminder will appear during their gaming sessions before commencing game play.
Game session reminders will take into account real money bets only. Players can set their session reminders by accessing Settings from the drown Menu in the Lobby.
As part of our Responsible Gaming Policy, we offer customers facilities which will assist them to keep track of the time they spend on our games. Take a Break Players have the option to request for a "Take a Break" period from their account at any stage during their bigtopcasino.
Players can contact Support Team and request for the "Take a Break" for the following periods: Upon such a request from a player, we shall close the player's account which shall be for a minimum period of 6 months to a maximum of 5 years.
During an exclusion period, the account cannot be re-opened for any reason. A self-exclusion can be activated immediately without any cooling-off period.
However, if a player wishes to consider the self-exclusion further for example to discuss with problem gambling groups the player may return at a later date to enter request for a self-exclusion.
Upon self-exclusion all future wagers, pre-purchased bingo tickets, loyalty points, bonus funds and entries in any promotions will be forfeited.
These will not be reinstated if the account is reopened after the self-exclusion period. All remaining balances provided the terms and conditions are met, less any active bonuses will be transferred to the player bank card, bank account, paid by cheque or transferred to any other payment method which we make available.
Accounts closed as part of our self-exclusion policy cannot be re-opened for any reason until the self-exclusion period has expired. When a request to re-open is made, a player will need to wait for a 24 hour cooling off period before that the account can be re-activated.
When requesting the self-exclusion to be lifted, please contact BigTopCasino Support at: We will use all reasonable endeavours to ensure compliance with our responsible gaming self-exclusion policy.
We will take all reasonable steps to ensure that whilst a player is self-excluded, the player do not receive any marketing material from us.
However, we cannot be held liable for any 3rd third party affiliate marketing that a player may receive which remains beyond our control.
A player accepts that we have no responsibility or liability whatsoever if the player continues to deposit and wager using additional not previously disclosed accounts or if the player opens up a new account with substantially the same personal registration information, albeit inputted into the registration form in a different way.
If required, software is available to prevent an individual computer from accessing gambling internet sites. You can find more information on this at www.
When you register an account on the site, you warrant that you are not a compulsive gambler. You are an individual acting on your own behalf.
Whether or not any fraudulent activity has occurred, you acknowledge the importance of the warranties given by you in this Agreement relating to accurate registration and payment information for the purposes of approving your account and verifying the source of any payments.
At the platinum level, not only does the withdrawal pending period decrease from 48 to 24 hours, but you are also granted access to bespoke VIP promotions, a personal VIP account manager, as well as exclusive tournaments and promotions.
There is one catch, however. This also affects your ability to choose from their promotional bonuses, as some bonuses are only good for bingo, so mobile players will only be able to implement the cash bonuses.
Big Top does a great job of making themselves transparent and easy to reach. They also provide an extensive FAQ which answers plenty of the most common queries, so you can get most of your questions answered without even signing up.
As with any respected casino site, you will probably need to provide proof of address or residency in the UK, and with any standard sets of terms and conditions there are playthrough requirements, so be sure to read through these carefully before deciding to sign up.
Overall, their system is fair, safe and quick — perfect for those who want to try out online casinos without making a huge investment.
While Big Top employs a lovely and colourful layout, their offering falls just a little on the flat side. As of now, the only slots available are those by LeapFrog, so if they wanted to draw in more slots players they might consider creating a greater variety.
That being said, this online casino could be a great starting off point for those who want to get into the online casino world without fear of losing too much money.
Big Top offers bingo cards for as little as 1p , and free bingo is available for all players who have made a deposit, making it a great place to test out your bingo shoes before deciding to buy them.